Overview¶
Service levels define the price per the amount of compute you consume while using our product. We measure the amount in compute-units, or core-hours. You always pay on-demand, however depending on Service Level price per compute unit may vary.
Comparison Table¶
Below is a quick comparison of our service levels:
Feature per Plan | Promo | Advanced | Pro | Enterprise | Enterprise-Extra |
---|---|---|---|---|---|
pre-payment | - | $50 | $500 | $5,000 | $50,000 |
price per core-hour | $0.20 | $0.20 | $0.18 | $0.17 | $0.10 |
validity period | - | 1 month | 3 months | 6 months | 12 months |
reserved compute nodes | - | - | - | + | + |
monthly data usage | 10Gb | 50Gb | 100Gb | 500Gb | 5Tb |
private data | - | - | + | + | + |
organizations/teams | - | - | - | + | + |
maximum team size | - | - | - | 5 | 15 |
support level | email/web | email/web | email/web/videoconference | ||
command-line access | - | - | + | + | + |
"Base rate": the price above refers to the Base Rate for each service level. You can further control how quickly your calculations are finished by varying submission queues.
How Service Levels are set¶
Your service level is defined by the payment that you make.
Service level is defined by the maximum amount of the most recent payment(s).
Here's how it works:
- Upon signing up the service level is initially set to
Promo
. - When user provides a payment method, purchases allocation and pays the minimum amount ($50) the service level is set to
Advanced
- When/if user pays in excess of $500 instead, service level is set to
Pro
-
Users with a valid payment method can create organizations:
- the first organization per user is given $10 credit to try the functionality
- by paying $5,000 a user can secure 'Enterprise' service level for his/her organization
- entities created under the organization account will be charged according to
Enterprise
rates - by paying $50,000 a user can secure
Enterprise-extra
service level for his/her organization - other special rates are available upon request
Validity period¶
Our users only pay for what they use, however we require that they use the allocation within a designated validity period.
Unused credits
Unused credits roll-over into the next validity period.
Queue-based pricing¶
Detailed description of submission queues and compute levels is available elsewhere. Brief summary of charge factors for each queue types wrt the base price are shown below
Queue type | Charge factor |
---|---|
Debug | 2.0 |
On-demand | 1.0 |
Saving | 0.2 |
Premium | 2.0 |