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How to Get Support

We encourage you to ask questions. There are many ways to do that.

Our support team can be contacted by phone, email, or the web during working hours Pacific Time.

Technical questions, computer operations, passwords, and account support

  • email:
  • phone: 1.510.473.7770
  • web:

Web widget

You may also submit a support ticket using our support-widget: click "Support" button at the bottom left of any web application screen and fill in the form.